Ordering Repeat Prescriptions

To use the SystmOnline service, you will need to come to the practice to request a user name and password. You cannot register for this service online because your identity needs to be verified, with some form of ID. 

Once a member of staff has given you a user name and a random password, wait an hour before trying to log in.  Click on the link, which you can follow to access the Login page. 

Enter your user name and password and click Login. You will then see the SystmOnline Home Page, which shows your details and our practice's contact details at the top.

You can navigate to prescription online service from here, and can return to the Home Page by clicking Home in the blue menu bar, or by clicking the Back button on any page.

Repeat Prescriptions

If you take medication on a long-term basis, you can request a repeat prescription by bringing the right hand side of your prescription in to the surgery or complete a repeat medication form which can be obtained from reception.  There is a black box in the front foyer for repeat prescription orders.

You can also fax your order to us on fax no. 0844 4773022 or follow the link to the secure online form below.

Orders for repeat prescriptions cannot be taken over the telephone. Please allow two full working days from when you place your order to when you collect it.

Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines.  Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.